Work From Home Call Center Jobs
Have you ever wondered how you can work from home and help people simultaneously? Well, there’s a job that lets you do just that! It’s called a work-from-home call center job. Let’s learn more about it.
A call center job is when you talk to people on the phone to help them with problems or answer their questions. Usually, you would do this in a big office with many other people. But now, many companies let you do this job from home!
Work From Home Call Center Jobs
Here are the top 5 Work from Home Call Center Jobs:
#1. Customer Support Executive- Voice Process- Work From Home
Work Address:
Palakkad district, Kerala, Remote.
Pay:
₹13,500 – ₹14,500 a month.
Job type:
Full-time.
Shift and schedule:
Rotational shift.
Job Responsibilities:
- Manage all customer interactions as rostered within parameters.
- Demonstrate ownership of calls when contacted by customers.
- Respond to all customers in an appropriate tone and language.
- Offer a solution-based approach for all customer interactions.
- Educate the customer at every given possible opportunity.
- Ensure product, system, process, and policy knowledge updates.
- Adhere to rostered timing, scheduled shifts, and activities.
- Capture customer details and data relevant to the call or service.
- Resolve customer queries within agreed timelines.
- Manage outbound campaigns as per business requirements.
- Increase, develop, and retain customer base through relationship building and service.
- Follow all contact center policies, procedures, code of conduct, and legislative requirements.
Skills and Competencies
- Speak the local language.
- Basic computer knowledge.
- Problem-solving skills.
- Customer focus.
- Technical orientation.
- Attention to detail.
- Service mindset.
Ability to commute/relocate:
Palakkad district, Kerala: Reliably commute or planning to relocate before starting work (Preferred).
Education:
Bachelor’s (Preferred).
#2. Customer Service New Associate
Work Address:
Navi Mumbai, Maharashtra, Remote.
Job type:
Full-time.
Shift and schedule:
Rotational shift.
Skill required:
Voice – Service Desk Voice Support.
Designation:
Customer Service New Associate.
Qualifications:
Any Graduation.
Years of Experience:
0 to 1 years.
#3. Non-Voice Chat Process
Work Address:
Yamuna Vihar, Delhi, Delhi.
Pay:
From ₹13,500 a month.
Job type:
Full-time.
Fresher.
Shift and schedule:
- Night shift.
- Day shift.
MAX AGE-
18 to 30 years.
Location-
Delhi NCR only.
Job Types:
Full-time, Fresher.
Supplemental Pay:
Performance bonus.
Shift allowance.
Experience:
total work: 1 year (Preferred)
#4. Customer Service Executive (International)
Work Address:
Noida, Uttar Pradesh
Shift and schedule:
UK shift.
Job Title:
Customer Service Executive (International).
Company:
Vedika Technologies.
Location:
Logix Technova, Noida Sector 132
Salary:
18000 to 25000 INR Per Month Fixed (No target based)
Experience Required:
Minimum 1 Year
Job Timing:
1 PM to 9 PM
Job Type:
Initially, Work From the Office (Potential for Work From Home later)
Work Experience:
Candidate must have at least one year of experience working in an international call center.
Responsibilities:
- Contact leads generated online and engage with them effectively to promote company offers and services.
- To facilitate sales conversions, provide detailed information about company products and services, addressing customer queries and concerns.
- Follow up with potential customers via phone calls and emails to nurture leads and ensure customer satisfaction.
- Collaborate with the sales and marketing teams to achieve sales targets and improve customer engagement.
- Maintain accurate records of interactions with customers in the CRM system.
Skills Required:
- Minimum one year of experience in a customer service role within an international call center environment.
- Strong verbal communication skills and the ability to articulate information clearly and persuasively.
- Excellent interpersonal skills with a customer-focused approach to efficiently handle inquiries and resolve issues.
- Proficiency in using CRM software and other communication tools.
- Ability to work independently and as part of a team in a fast-paced environment.
Qualifications:
- High school diploma or equivalent; additional certification in customer service is a plus.
- Proven track record of meeting or exceeding customer service goals internationally.
- Flexibility to adapt to changing work schedules and potential remote work arrangements.
#5. Fresher Non-Voice Chat Process
Work Address:
Preet Vihar, Delhi, Delhi.
Company:
Xolver Technologies Private Limited.
Salary:
₹10,907.51 – ₹19,209.80 a month.
Max Age:
18 to 30 years.
Interview Location:
Delhi Only.
Supplemental Pay:
- Performance bonus.
- Shift allowance.
Experience:
Total work: 1 year (Preferred).
Work-from-home call center jobs are a great way to help people and earn money without leaving your house. It’s not always easy, but many people find it rewarding. Who knows? Growing up, you might enjoy a job where you can work in your pajamas and improve people’s days!
